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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sophia Leva

October 2, 2024

5  out of  5
rating by Sophia Leva
"Macy was awesome to work with and super helpful. She was able to all of my questions and was easy to talk to! I look forward to working with her again."
We responded:
"Hi Sophia! Thank you for sharing your experience! We’re so glad to hear that Macy was able to assist you and make the insurance process easy and enjoyable. She truly values her State Farm clients, and we’re excited for you to work with her again in the future! If you have any more questions or need assistance, just let us know!"
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Katie Forward

September 30, 2024

5  out of  5
rating by Katie Forward
"Macy was super helpful and very nice and professional. Very happy with how easy the process was."
We responded:
"Thank you so much for your kind words, Katie! We’re thrilled to hear that Macy provided you with helpful and professional insurance service. That's what we are here for!"
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McNeill Stout

September 25, 2024

5  out of  5
rating by McNeill Stout
"They were great to work with and very responsive!"
We responded:
"Thanks so much for the kind words, McNeill! We will always be there for you and all of your insurance needs!"
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Theresa Irvin

September 16, 2024

5  out of  5
rating by Theresa Irvin
"Always professional and very thorough!"
We responded:
"Thank you so much for the 5-star insurance review, Theresa!"
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lydfaith1

September 9, 2024

5  out of  5
rating by lydfaith1
"Macy was so helpful & prompt! She went out of her way to make sure I was getting the best deal and that I was informed of my policy options. Thank you macy!"
We responded:
"Thank you so much for taking the time to share your awesome insurance review! This will make Macy's day!"
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Joe Dunham

August 20, 2024

5  out of  5
rating by Joe Dunham
"Brandon’s office has great service and is always super helpful with all of my insurance needs"
We responded:
"Thank you for taking the time to leave us a review! We are happy to have you as a customer!"
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Mp sri

August 7, 2024

5  out of  5
rating by Mp sri
"Lauren Neely was the representative who helped me out with a my queries. She was very helpful and responsive. She did a great job today."
We responded:
"Thank you for the great review! I am glad you had such a great experience with Lauren, I am very grateful to have her on my team! Thank you for trusting us with your insurance needs!"
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Laura Inkarbekova

June 17, 2024

5  out of  5
rating by Laura Inkarbekova
"I want to express my sincere gratitude to Lauren in Brandon Valle State Farm Insurance for their outstanding service. She is incredibly professional, responsive, and knowledgeable. They took the time to understand my needs and found the best coverage options for me at an affordable rate. Whenever I had questions or concerns, Lauren was always available and provided clear, detailed explanations, specifically to me, which English is not my first language. Their dedication to customer satisfaction is commendable, making the whole process smooth and stress-free. I highly recommend Lauren to anyone in need of car insurance. Their expertise and exceptional service have earned my trust and loyalty. Thank you, Lauren, for your excellent support and for going above and beyond to help me!"
We responded:
"Thank you for the review! Lauren is a huge asset and I am very happy to have her on my team! I am so glad that you have had such a great experience and thank you for trusting us with your insurance needs!"
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Kohana Dizol

June 4, 2024

5  out of  5
rating by Kohana Dizol
"Great customer service and helped me out alot. :D"
We responded:
"Thank you for trusting us with your insurance needs!"
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jessica lowery

May 29, 2024

5  out of  5
rating by jessica lowery
"My experience was AMAZING! Josh made it so easy for me to purchase both renters and auto insurance! I would definitely recommend!🙌 I have text so many times for different quotes because I was purchasing a new vehicle, and Laurn has always responded in a timely manner. They have been patient, understanding, and always around when I need to ask questions."
We responded:
"Jessica, thank you so much for the five-star review! We're thrilled to hear about your positive experience with Josh. Your recommendation means a lot to us, and we truly appreciate your business. If you have questions or concerns, please don't hesitate to reach out. We're here to help! -Brandon"
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George Archer

May 23, 2024

5  out of  5
rating by George Archer
"I have been with State Farm since I was 16 when I got my first car. My dad was with State Farm his entire life. This agency is always so accommodating and attentive whenever I call them. I called Lauren Neely about my house values thinking it was a little on the low side now. She obtained several optional quotes for me and was quite knowledgeable in explaining the details to me. I wouldn't think of changing to another insurance agency. Thank you, Lauren, for the quick response and thoroughness to my request."
We responded:
"Wow! Thank you for the great review! I love that you have had such a great experience working with Lauren, we are very happy to have her on our team! Thank you for trusting us with your insurance needs!"
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Benji Phillips

April 23, 2024

5  out of  5
rating by Benji Phillips
"Macy was super kind and helpful. She made renters insurance easy"
We responded:
"Thank you for the great review! We are happy to have you as a customer!"
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Mark Norris

April 1, 2024

5  out of  5
rating by Mark Norris
"Quick polite and efficient!"
We responded:
"Thank you for the review and thank you for our business!"
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Kristi Kroker

March 28, 2024

5  out of  5
rating by Kristi Kroker
"I recently relocated to a new state and needed help with transferring my plan. Lauren went above and beyond to assist me! She communicated with me via text, responded super quick and kindly, and addressed all of my questions. It was a really great experience!"
We responded:
"I know relocating can be a very hectic time and happy that we could make the insurance part easy! We are happy to have you as a customer! "
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eric mendelsohn

March 26, 2024

5  out of  5
rating by eric mendelsohn
"Brandon and his Team (especially Lauren) are very helpful and responsive to the questions and situations that arise when managing one's insurance and coverage. Five stars!"
We responded:
"Thanks Eric! Lauren is a huge asset to my office, and I am glad to hear that you've had such a great experience working with her! Thank you for trusting us with your insurance needs!"
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Tim Stewart

March 20, 2024

5  out of  5
rating by Tim Stewart
"I have always received prompt, courteous and helpful service in every interaction I've had with Brandon Valle and his office. Thank you all for the good work you do!"
We responded:
"I'm so glad to hear that you have had such a great experience with our office! Thank you for taking the time to leave us a review. We appreciate you!"
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Justin Tipton

March 6, 2024

5  out of  5
rating by Justin Tipton
"Brandon and his team are wonderful to work with! I can tell they truly care about their customers."
We responded:
"Thank you for the great review!"
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Savannah Lockhart

February 27, 2024

5  out of  5
rating by Savannah Lockhart
"I spoke to Macy about a few questions I had and she was extremely helpful! Great customer service and truly showed kindness while helping me."
We responded:
"Thank you for the great review!"
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Mark Melson

February 14, 2024

5  out of  5
rating by Mark Melson
"Great agent and staff! When I call with a question, I get a quick response. I really appreciate the personal service provided by everyone in the office. When Brandon first took over this office after the prior agent retired, I arranged a personal insurance review with him. He was thorough, didn't try to upsell me on things I didn't need and answered all of my questions thoughtfully. I look forward to working with the folks here for years to come."
We responded:
"Thank you for the great review! I am so glad you have had such a great experience with my office. thank you for trusting us with your insurance needs and thank you for your business and loyalty!"
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Alexander Geracitano

February 14, 2024

5  out of  5
rating by Alexander Geracitano
"Lauren helped me tremendously with my auto policy! Brandon and his staff are always looking out for my best interest! Highly recommend getting insured by them!"
We responded:
"Thanks for the awesome review! Lauren is the best!"
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Colby Courville

February 5, 2024

5  out of  5
rating by Colby Courville
"Macy was very kind and knowledgeable about changes to my policy. Highly recommend!"
We responded:
"Thank you for the great review and thank you for trusting us with your insurance needs!"
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Travis Treanor

January 2, 2024

5  out of  5
rating by Travis Treanor
"Fantastic experience with Brandon overall. Always makes himself available for me and makes things very easy. Also makes it clear that he cares about what is best for me--not just looking for another sale. I recommend him to anyone that needs any form of insurance."
We responded:
"Thank you for the awesome review! It was great talking with you and getting to know you a little better. I appreciate your business and thank you for trusting us with your insurance needs!"
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Olivia Morse

December 15, 2023

5  out of  5
rating by Olivia Morse
"Highly recommend getting insured with Brandon and his staff! They were able to get me a great rate on my auto insurance after my last provider doubled my premium. Macy is very organized and efficient and Lauren is a pleasure as well. Thank you for everything y'all do! :)"
We responded:
"thank you for the awesome review! We are very happy to have you as a customer!"
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Ashby Austin

October 4, 2023

5  out of  5
rating by Ashby Austin
"Macy went above and beyond when I needed car insurance late one afternoon on a Saturday. She is a great agent and has become a friend I trust!"
We responded:
"Thank you for the awesome review! I am so glad you had a great experience with Macy! Thank you for your business!"
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Lex Sacco

October 3, 2023

5  out of  5
rating by Lex Sacco
"Macie helped me switch my insurance over to Tennessee and she was so sweet and helpful! Could not have had a better/easier experience. THANK YOU!!!"
We responded:
"Lex, we're delighted to hear about your positive experience with Macy! Thank you for choosing our insurance services, and we appreciate your kind words. If you have questions or concerns, please don't hesitate to reach out. -Brandon"