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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Inkarbekova

June 17, 2024

5  out of  5 rating by Laura Inkarbekova
"I want to express my sincere gratitude to Lauren in Brandon Valle State Farm Insurance for their outstanding service. She is incredibly professional, responsive, and knowledgeable. They took the time to understand my needs and found the best coverage options for me at an affordable rate. Whenever I had questions or concerns, Lauren was always available and provided clear, detailed explanations, specifically to me, which English is not my first language. Their dedication to customer satisfaction is commendable, making the whole process smooth and stress-free. I highly recommend Lauren to anyone in need of car insurance. Their expertise and exceptional service have earned my trust and loyalty. Thank you, Lauren, for your excellent support and for going above and beyond to help me!"
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Kohana Dizol

June 4, 2024

5  out of  5 rating by Kohana Dizol
"Great customer service and helped me out alot. :D"
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jessica lowery

May 29, 2024

5  out of  5 rating by jessica lowery
"My experience was AMAZING! Josh made it so easy for me to purchase both renters and auto insurance! I would definitely recommend!🙌 I have text so many times for different quotes because I was purchasing a new vehicle, and Laurn has always responded in a timely manner. They have been patient, understanding, and always around when I need to ask questions."
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George Archer

May 23, 2024

5  out of  5 rating by George Archer
"I have been with State Farm since I was 16 when I got my first car. My dad was with State Farm his entire life. This agency is always so accommodating and attentive whenever I call them. I called Lauren Neely about my house values thinking it was a little on the low side now. She obtained several optional quotes for me and was quite knowledgeable in explaining the details to me. I wouldn't think of changing to another insurance agency. Thank you, Lauren, for the quick response and thoroughness to my request."
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Benji Phillips

April 23, 2024

5  out of  5 rating by Benji Phillips
"Macy was super kind and helpful. She made renters insurance easy"
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Mark Norris

April 1, 2024

5  out of  5 rating by Mark Norris
"Quick polite and efficient!"
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Kristi Kroker

March 28, 2024

5  out of  5 rating by Kristi Kroker
"I recently relocated to a new state and needed help with transferring my plan. Lauren went above and beyond to assist me! She communicated with me via text, responded super quick and kindly, and addressed all of my questions. It was a really great experience!"
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eric mendelsohn

March 26, 2024

5  out of  5 rating by eric mendelsohn
"Brandon and his Team (especially Lauren) are very helpful and responsive to the questions and situations that arise when managing one's insurance and coverage. Five stars!"
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Tim Stewart

March 20, 2024

5  out of  5 rating by Tim Stewart
"I have always received prompt, courteous and helpful service in every interaction I've had with Brandon Valle and his office. Thank you all for the good work you do!"
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Justin Tipton

March 6, 2024

5  out of  5 rating by Justin Tipton
"Brandon and his team are wonderful to work with! I can tell they truly care about their customers."
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Savannah Lockhart

February 27, 2024

5  out of  5 rating by Savannah Lockhart
"I spoke to Macy about a few questions I had and she was extremely helpful! Great customer service and truly showed kindness while helping me."
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Mark Melson

February 14, 2024

5  out of  5 rating by Mark Melson
"Great agent and staff! When I call with a question, I get a quick response. I really appreciate the personal service provided by everyone in the office. When Brandon first took over this office after the prior agent retired, I arranged a personal insurance review with him. He was thorough, didn't try to upsell me on things I didn't need and answered all of my questions thoughtfully. I look forward to working with the folks here for years to come."
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Alexander Geracitano

February 14, 2024

5  out of  5 rating by Alexander Geracitano
"Lauren helped me tremendously with my auto policy! Brandon and his staff are always looking out for my best interest! Highly recommend getting insured by them!"
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Colby Courville

February 5, 2024

5  out of  5 rating by Colby Courville
"Macy was very kind and knowledgeable about changes to my policy. Highly recommend!"
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Travis Treanor

January 2, 2024

5  out of  5 rating by Travis Treanor
"Fantastic experience with Brandon overall. Always makes himself available for me and makes things very easy. Also makes it clear that he cares about what is best for me--not just looking for another sale. I recommend him to anyone that needs any form of insurance."
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Olivia Morse

December 15, 2023

5  out of  5 rating by Olivia Morse
"Highly recommend getting insured with Brandon and his staff! They were able to get me a great rate on my auto insurance after my last provider doubled my premium. Macy is very organized and efficient and Lauren is a pleasure as well. Thank you for everything y'all do! :)"
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Ashby Austin

October 4, 2023

5  out of  5 rating by Ashby Austin
"Macy went above and beyond when I needed car insurance late one afternoon on a Saturday. She is a great agent and has become a friend I trust!"
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Lex Sacco

October 3, 2023

5  out of  5 rating by Lex Sacco
"Macie helped me switch my insurance over to Tennessee and she was so sweet and helpful! Could not have had a better/easier experience. THANK YOU!!!"
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Logan Deitrick-Aumann

September 18, 2023

5  out of  5 rating by Logan Deitrick-Aumann
"Absolutely excellent customer service from our agent Josh Craft for setting up renters and auto insurance. He is professional, extremely timely, responsive, and knowledgeable about plans and available options (for both more and less money). I’d absolutely recommend Josh to anyone looking for a positive experience with setting up insurance."
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seth sirgo

September 11, 2023

5  out of  5 rating by seth sirgo
"Josh is fantastic! Very professional"
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Allen M.

September 3, 2023

5  out of  5 rating by Allen M.
"Josh has been very helpful, not just helpful but took time to explain the different options to make sure I had the best plan for my specific needs. Definitely go see Josh from State Farm!"
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Zihan Fang

September 2, 2023

5  out of  5 rating by Zihan Fang
"perfect agent"
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Megan Smith

August 4, 2023

5  out of  5 rating by Megan Smith
"Macy johnson was so helpful and absolutely amazing!"
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Nicki Parish

August 4, 2023

5  out of  5 rating by Nicki Parish
"Macy was great! She was extremely helpful and friendly throughout the entire process and had an answer for all of my questions."
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Caleb Johnson

August 4, 2023

5  out of  5 rating by Caleb Johnson
"Got a text from Macy about a few insurance policy’s and am not in the market to switch now but when I am I’ll definitely be heading y’all’s way."