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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abc Harman

June 17, 2025

1  out of  5
rating by Abc Harman
"Not a good neighbor they sent my claim out of state to Melissa East in Atlanta Georgia she uses unethical and retaliatory policies and tactics to devalue your claim and not pay you a fair claim amount. Sure the savings on a policy sound great however you lose that and so much more when it comes to the claims process and they scam you definitely would not recommend"
We responded:
"Hello, thank you for taking the time to leave us a review. We are always looking for feedback and ways to improve. I tried looking you up in our system but couldn’t find you. I’m happy to help just give me a call. 615-298-3276"
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Alexis Cole

June 10, 2025

5  out of  5
rating by Alexis Cole
"I had a great experience working with Cody! He offered me a great bundle for renter’s and auto insurance to fit my budget! Very satisfied with the price!"
We responded:
"Thank you for the great review! Thank you for your business!"
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vik plays fn

June 7, 2025

4  out of  5
rating by vik plays fn
"he was good"
We responded:
"Thank you for the review!"
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Berry Woods

May 27, 2025

5  out of  5
rating by Berry Woods
"Ashlie Leiwe with Brandon Valle office is very professional and helpful. She made me feel welcome to be back with State Farm. Thanks in advance for bringing me back home to State Farm where everyone belongs."
We responded:
"Thank you for the awesome review! Glad to have you back! "
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Richard Williams

May 21, 2025

5  out of  5
rating by Richard Williams
"Strongly recommend Cody, he texts, he emails and is great at communication. Just what I need"
We responded:
"Thank you for the great feedback! We're so glad to hear that Cody’s communication style has made things easy and convenient for you. We truly appreciate your recommendation! "
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Danny Norman

May 16, 2025

5  out of  5
rating by Danny Norman
"Cody is the man!!!! Thank you!!! From me and Tabby 👍"
We responded:
"Thank you for the awesome review! "
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Family Oriented

May 16, 2025

5  out of  5
rating by Family Oriented
"Thank you Cody for being such a great agent & getting me a great deal."
We responded:
"Glad to hear you have had such a great experience with Cody! We appreciate your business! "
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Eric Bolton

May 16, 2025

5  out of  5
rating by Eric Bolton
"Super responsive and helpful. Willing to take the time to really discuss current situation and resulting insurance needs."
We responded:
"Great finally meeting you in person last week! Thank you for the review and thank you for trusting us with your insurance needs!"
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Matthew Mefferd

May 13, 2025

5  out of  5
rating by Matthew Mefferd
"Lauren and the rest of the team are always so friendly and diligent in handling my family’s requests and insurance needs. Truly a pleasure to work with. Thank you!"
We responded:
"I am so glad to hear you have had such a great experience with my team! Thank you for the great review and thank you for trusting us with your insurance needs!"
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Wendy Comiskey

May 9, 2025

5  out of  5
rating by Wendy Comiskey
"I love State Farm, especially the service I receive from my agents customer service representative Lauren! Thank you Lauren! It also helps when you call you know you’ll have the same customer service representative."
We responded:
"Thank you for the review! I am glad you have had such a great experience with Lauren, I am very happy to have her on my team! "
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Larry Campbell

May 9, 2025

5  out of  5
rating by Larry Campbell
"Lauren has been a big help with our auto insurance questions."
We responded:
"Thank you for the review! Lauren is the best!"
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Darcey Brinker

April 28, 2025

5  out of  5
rating by Darcey Brinker
"Changing the address of my renter’s insurance was very easy. Staff are both friendly and helpful."
We responded:
"So glad to hear you’ve had such a great experience with my office! Thank you for the review and thank you for your business!"
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Wesley Harris

April 25, 2025

5  out of  5
rating by Wesley Harris
"The price was great and Cody gave excellent customer service."
We responded:
"Wesley, we’re so happy to hear you had a positive insurance experience with Cody and that you’re pleased with the pricing. We appreciate your support!"
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Jr Sone

April 22, 2025

5  out of  5
rating by Jr Sone
"Cody was very friendly and pleasant. He made the whole process way less stressful and found me a great plan that fit my budget. He explained things clearly and gave solid advice for what I needed. Definitely recommend!"
We responded:
"Thank you Jr. for the kind words! We're thrilled to hear Cody was able to make the process smooth and stress-free while helping you find the right plan. We'll be sure to pass along your compliments!"
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Paul T

March 28, 2025

5  out of  5
rating by Paul T
"It was a pleasure working with Cody, although he was very consistent with establishing communication with me (we both work in sales) he was not very pushy like all of the other salesman who use scare tactics. 10/10 a great asset to the company for sure!"
We responded:
"I am glad you had such a great experience with Cody. Thank you for taking the time to leave a review and thank you for trusting us with your insurance needs!"
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Arthur North

February 20, 2025

5  out of  5
rating by Arthur North
"Cody was incredibly helpful as I was shopping for both homeowners and auto insurance. He worked with my mortgage broker and made the whole process incredibly easy for me, as well as answering all of my questions. Would highly recommend."
We responded:
"Thanks for the great review! Cody is the best and I am very happy to have him on my team! We are happy to have you as a customer!"
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Pete Giordano

November 15, 2024

5  out of  5
rating by Pete Giordano
"Lauren is consistently helpful every time we call the agency for help with our insurance needs. Just recently we needed to add an auto insurance policy and tweak the coverage on the other policies. She was knowledgeable, quick, and efficient. It's super great to work with her!"
We responded:
"Thank you, Pete! We’re so glad to hear that Lauren continues to provide you with excellent service. Her knowledge, efficiency, and helpfulness are what we aim for, and we appreciate your kind words. We're always here to assist with your insurance needs!"
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Sophia Leva

October 2, 2024

5  out of  5
rating by Sophia Leva
"Macy was awesome to work with and super helpful. She was able to all of my questions and was easy to talk to! I look forward to working with her again."
We responded:
"Hi Sophia! Thank you for sharing your experience! We’re so glad to hear that Macy was able to assist you and make the insurance process easy and enjoyable. She truly values her State Farm clients, and we’re excited for you to work with her again in the future! If you have any more questions or need assistance, just let us know!"
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Katie Forward

September 30, 2024

5  out of  5
rating by Katie Forward
"Macy was super helpful and very nice and professional. Very happy with how easy the process was."
We responded:
"Thank you so much for your kind words, Katie! We’re thrilled to hear that Macy provided you with helpful and professional insurance service. That's what we are here for!"
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McNeill Stout

September 25, 2024

5  out of  5
rating by McNeill Stout
"They were great to work with and very responsive!"
We responded:
"Thanks so much for the kind words, McNeill! We will always be there for you and all of your insurance needs!"
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Theresa Irvin

September 16, 2024

5  out of  5
rating by Theresa Irvin
"Always professional and very thorough!"
We responded:
"Thank you so much for the 5-star insurance review, Theresa!"
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lydfaith1

September 9, 2024

5  out of  5
rating by lydfaith1
"Macy was so helpful & prompt! She went out of her way to make sure I was getting the best deal and that I was informed of my policy options. Thank you macy!"
We responded:
"Thank you so much for taking the time to share your awesome insurance review! This will make Macy's day!"
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Joe Dunham

August 20, 2024

5  out of  5
rating by Joe Dunham
"Brandon’s office has great service and is always super helpful with all of my insurance needs"
We responded:
"Thank you for taking the time to leave us a review! We are happy to have you as a customer!"
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Mp sri

August 7, 2024

5  out of  5
rating by Mp sri
"Lauren Neely was the representative who helped me out with a my queries. She was very helpful and responsive. She did a great job today."
We responded:
"Thank you for the great review! I am glad you had such a great experience with Lauren, I am very grateful to have her on my team! Thank you for trusting us with your insurance needs!"
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Laura Inkarbekova

June 17, 2024

5  out of  5
rating by Laura Inkarbekova
"I want to express my sincere gratitude to Lauren in Brandon Valle State Farm Insurance for their outstanding service. She is incredibly professional, responsive, and knowledgeable. They took the time to understand my needs and found the best coverage options for me at an affordable rate. Whenever I had questions or concerns, Lauren was always available and provided clear, detailed explanations, specifically to me, which English is not my first language. Their dedication to customer satisfaction is commendable, making the whole process smooth and stress-free. I highly recommend Lauren to anyone in need of car insurance. Their expertise and exceptional service have earned my trust and loyalty. Thank you, Lauren, for your excellent support and for going above and beyond to help me!"
We responded:
"Thank you for the review! Lauren is a huge asset and I am very happy to have her on my team! I am so glad that you have had such a great experience and thank you for trusting us with your insurance needs!"